Bannatyne Group are looking to expand their team by taking on a L3 Digital Support Technician at their Head Office in Darlington. Kick start your carer in IT today!

Key Responsibilities

Main duties and responsibilities:

  • To provide first line support to staff for hardware, software, audio-visual, printing and telephony equipment
  • To assist with the purchase, set up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment and computer-related equipment
  • To install and configure software applications
  • To help produce and maintain IT statistics, reports, checklists and other documentation as necessary
  • To assist with the upkeep of the IT asset register/inventory
  • To maintain satisfactory standards of safety and security in relation to computer rooms and equipment
  • To set up, maintain and organise repairs for various computing, audio-visual and telephony equipment
  • To work towards and complete an Digital Support Technician Level 3 apprenticeship
  • To be aware of and abide by the business’s health and safety procedures and associated policies
  • To undertake any other relevant duties as may reasonably be requested by the IT Manager

Desired skills

  • Problem solving skills
  • Numeracy/ literacy skills
  • Self evaluation skills
  • Independentt working skills
  • Collaboration skills
  • Organisational and interpersonal skills
  • Ability to install software and hardware
  • Knowledge of Microsoft software
  • Knowledge of Google Software
  • IT experience
  • Passion for IT 


Desired qualifications

  • GCSE (or equivalent) maths and English at grade 4/C or above
  • IT qualification 

Essential Criteria