Introduction

Durham Cricket are looking to expand their team even further by taking on a Level 2 Customer Service Apprentice. Kick start your career in customer service today!

Key Responsibilities

Key Responsibilities:

  • Meet and greet service for all customers
  • Telephone answering
  • Dealing with customer queries
  • Handling incoming/ outgoing post and deliveries
  • General admin duties
The Person:
  • Excellent communication skills
  • Basic ICT skills
  • Good telephone manner
  • Friendly
  • Customer orientated
Desired qualifications:
  • 5 GCSEs or equivalent grades A-C

Essential Criteria

Training to be provided: -Level 2 Customer Service Practitioner -Functional skills (if required)