Introduction

NY Timber are looking to expand their team even further by taking on a Level 3 Business Administration Apprentice. You will be required to work in both Northallerton (DL62NA) and occasionally Brompton on Swale (DH107HS). Start your career by applying today!

Key Responsibilities

Main Duties / Responsibilities:

  • To be a professional representative of the NTS portfolio
  • To become principal liaison between our customer and our design/production and sales team.
  • To raise necessary paperwork for our factory and customers to ensure they receive product on time and in full.
  • Coordinate with our on the road team of customer support staff and contracts managers to ensure all workload is fully communicated.
  • To manage and update our production planner to ensure it accurately reflects current demand and lead time constraints.
  • To assist and develop a new production planner which will feed into our other companies
  • From time to time, you may be required to assist on site with customer liaison. So training for a CSTS card will be part of the programme
  • Communicate and ensure all customer service queries are dealt with in a professional and timely manner with accurate recording and analysis

General Responsibilities:

  • To promote and adhere to all NTG policies and actively promote the NTS wherever possible
  • To be responsible for your own Health and Safety and that of your colleagues and others on the NTG premises in accordance with relevant health and safety legislation and the NTG H&S manual
  • To carry out tasks broadly similar to those in this job description
  • To act professionally with integrity, impartiality, and honesty at all times
  • To endeavour to self-improve and develop

Desired skills

 

  • Must have good numerical, and English skills - written and confidence on telephone.
  • Must have minimum GSCE standard in Computing and competent on Outlook, Excel and Power point
  • Assist in Identifying new opportunities, i.e., clients, products and services
  • Assist in Closing sales
  • A general understanding of the other building and construction industry, products and regulations will be taught as part of the role

 

Personal qualities

 

  • Professionalism, honesty and have integrity
  • Impartiality, calm under pressure
  • Ability to build and maintain strong working relationships internally and externally
  • Able to work on own initiative and is self-motivated
  • Results orientated
  • Customer focused with a good understanding of client needs and expectations

Essential Criteria

You will be working towards a Level 3 Business Administration qualification.