Course Content

Knowledge:

Investigate wants, needs, problems and opportunities; apply relevant techniques to structure information; use modelling techniques and tools; identify opportunities for improvement; analyse requirements for business situations; see the drivers, costs, benefits and impacts of a proposed business change.

Behaviours:

Logical and creative thinking skills; analytical and problem-solving skills; ability to work independently and to take responsibility; can use own initiative; a thorough and organised approach; ability to work with a range of internal and external people; ability to communicate effectively in a variety of situations; ability to maintain a productive, professional and secure working environment.

Skills:

Apply structured techniques to investigate wants, needs, problems and opportunities; document the current situation and apply relevant techniques to structure information; assist in the recommendation of business and IS changes; model business situations with clearly-defined boundaries using contemporary modelling techniques and digital modelling tools; analyse business process models to identify opportunities for improvement.

Downloadable content