Course Content

  • Knowledge – The job you have to do, your main tasks and responsibilities; the importance of having the right values and behaviours; the importance of communication; how to support individuals to remain safe from harm (safeguarding)
  • Skills –  Undertake the main tasks and responsibilities according to your job role; treat people with respect and dignity and honour their human rights; communicate clearly and responsibly
  • Behaviours – The 6 C’s; Care, compassion, courage, communication, competence, commitment.