Course Content

  • Understanding customer expectations in health and social care settings
  • How to identify the types of customers who interact with health and social care services
  • Different communication methods used in health and social care settings
  • How to provide a safe, welcoming and inclusive environment for diverse needs

Downloadable content

Eligibility

  • The learner must live in England and be over 19 years old


How to Sign up

Learners may be eligible for funding which means the course won’t cost a thing to complete (subject to eligibility). There is a £125 cancelation fee if a learner enrols and fails to complete or withdraws early from the course. This is to cover administration costs. We may be able to offer extensions if learners are unable to meet the set submission deadline. Please read the declaration on the enrolment form carefully before signing up.

Enrol Here