Course Content

  • Principles of team leading
  • Understanding business
  • Understanding how to communicate work-related information
  • Understanding how to deliver customer service and resolve problems
  • Understanding how to develop working relationships with colleagues

NEW FOR 2019, NOW INCLUDING:

  • Introduction to coaching
  • Introduction to mentoring
  • Understanding personal development

Downloadable content

Eligibility

  • The learner must live in England and be over 19 years old


How to Sign up

Learners may be eligible for funding which means the course won’t cost a thing to complete (subject to eligibility). There is a £125 cancelation fee if a learner enrols and fails to complete or withdraws early from the course. This is to cover administration costs. We may be able to offer extensions if learners are unable to meet the set submission deadline. Please read the declaration on the enrolment form carefully before signing up.

Enrol Here