Course Content

  • This apprenticeship focuses on helping you to enhance three main elements in your chosen area  – knowledge, skills and behaviours.
  • The course is delivered by a dedicated Talent Coach and a Functional Skills Tutor (if needed).
  • You will learn alongside your Coach through a blended learning approach which can include face-to-face, webinars, Skype, online learning and telephone interactions.
  • You will complete your apprenticeship with an end-point assessment through a job observation, professional discussion and an apprentice showcase.

Downloadable content


  • Have employees in a relevant role
  • Be able to commit time to on-the-job training and assessments