Course Content

  • The Employer and Leadership Role
  • Planning, Allocating and Organising Work
  • Solving Problems and Making Decisions
  • Communication and Information Systems in the Workplace
  • Motivation and Improving Performance
  • Career Development
  • Induction, Training and Coaching
  • Dealing with Discipline, Conflict and Stress in the Workplace
  • Health and Safety at Work
  • Customer Service
  • Change Management
  • Quality Management

Downloadable content


Study this course with no course fees!

This course is funded via the National Skills Fund. You must either: 

  • Earn less than £18,525 per year 


  • Not hold a Level 3 qualification in any subject (equivalent to 2 full A levels, an advanced technical certificate or diploma)

You must also:

  • Currently live in England
  • Resident in the UK/EU for 3+ years, for purposes other than study

Enrol Here

Not eligible for funding?

Fund your qualification with an Advanced Learner Loan with nothing to pay until you earn over £27k a year.  If you are not eligible for a free course through government funding, you can still gain a qualification to further your career with the help of an advanced learner loan.

How Learners use this course

This course in Leadership and Management will give you the insight you need if you were to pursue a career in a management role. Careers such as; 

  • Construction Manager (£27,000 to £65,000) 
  • IT project manager (£30,000 to £70,000) 
  • Head Chef (£23,000 to £50,000)