Course Content


The job they have to do, their main tasks and responsibilities; ensuring they have the basic principles of rebuilding costs, selling and marketing (including social media), have a general understanding of the legal and compliance in the industry, awareness of basic planning including the role of local and national government, methods of sales and organisation awareness.


Undertaking the tasks and responsibilities according to your job role; communication that enables team building and also helps manage relationships with the customer, time management and being able to prioritise work and tasks in a timely manner, being able to sell by presentation skills upon viewing properties including negotiation skills and listing and actively responding to questions and being able to handle difficult situations.


  • Customer Care
  • Public Relations
  • Responsiveness
  • Personal Commitment
  • Adaptability

Downloadable content


Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

  • Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16 – 18.
  • Employers with less than 50 employees and where the apprentice is aged 16 – 18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
  • Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.

Businesses can manage this through the Apprenticeship Service online account.

Take a look at our Guide to Supporting Smaller Employers PDF.

For more information and guidance on this service then please get in touch with our team, who can give you further information.