Course Content

  • Understanding customer expectations in health and social care settings
  • How to identify the types of customers who interact with health and social care services
  • Different communication methods used in health and social care settings
  • How to provide a safe, welcoming and inclusive environment for diverse needs

Downloadable content

Eligibility

  • The learner must live in England and be over 19 years old


How to Sign up

Fill out our online enrolment form for access to our induction process.

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