Course Content

  • Principles of team leading
  • Understanding business
  • Understanding how to communicate work-related information
  • Understanding how to deliver customer service and resolve problems
  • Understanding how to develop working relationships with colleagues

NEW FOR 2019, NOW INCLUDING:

  • Introduction to coaching
  • Introduction to mentoring
  • Understanding personal development

Downloadable content

Eligibility

  • The learner must live in England and be over 19 years old


How to Sign up

Fill out our online enrolment form for access to our induction process.

Enrol Here