Courses With TSA

Below, you can browse the training courses suitable for employees of TSA member organisations. If you would like more information on any of the courses available, then please speak to your site manager/line manager or contact the TSA . Should you not have access to a computer to complete this course, please contact the inductions team on 01388 741111 to request paper-based learning materials. Please ensure you quote “TSA” when doing so.

Technology Enabled Care

In this fast-moving world, technology plays a huge part in daily life, and the care sector is no different. Technology Enabled Care (TEC) is playing an increasing role in health and social care.

Dignity and Safeguarding

A total of 103,900 safeguarding reports about vulnerable adults were referred in 2014/2015. The responsibilities of care workers involved in protecting the health, well-being and human rights of individuals are far-reaching.

Behaviour that Challenges

Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Dementia Care

Understanding dementia and the person-centred care that is required is fundamental to high-quality care.

Equality and Diversity

A good understanding of the wide-ranging equality and diversity legislation is essential in creating a workplace that is centred on fairness, dignity and respect.

Information, Advice or Guidance

There are some fundamental rules for successful information sharing, and ensuring staff are aware of these is key.

Customer Service for Health and Social Care Settings

Our new qualification enhances customer service in healthcare, which will support you when you are dealing with residents, families, patients, and internal and external customers within the health and social care environment.

Team Leading

Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Business Administration

Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses. The need for good business administration has never been greater.

Lean Organisation Management

Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.

Falls Prevention Awareness

This course is ideal for anyone working in health and social care, and those who have contact with older people who are more susceptible to falls.

Care and Management of Diabetes

Simple lifestyle measures can be effective in preventing or delaying the onset of this chronic, debilitating and often deadly disease.

Care Planning

After an investigation from the Care Quality Commission revealed that 424 out of 1,357 services in England are rated ‘inadequate’, the need for high-quality trained care workers has never been greater.

Common Health Conditions

A good understanding of common health conditions is essential in any care environment.

End of Life Care

The problems faced and support needed by people nearing the end of life are wide-ranging, and a good understanding of pain management, support and quality of life is essential for all carers.

Infection Control

Protecting people from infection is an essential element of providing high-quality care, especially considering the capacity some potentially life-threatening infections have to spread within care environments.

Mental Health Problems

While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

Safe Handing of Medication

Having good up-to-date knowledge of the safe handling of medicines is essential for anyone working with medication.

Caring for Children and Young People

All children and young people deserve to be safe and well cared for within a safe and protective environment. This qualification looks at best practice for providing care for children and young people.

Children and Young People’s Mental Health

Emotional well-being is just as important as a child’s mental health; therefore it is important for those working with children and young people to have a good understanding of the concepts, risk factors and impact of mental health.

Learning Disabilities

A good knowledge of legislation and the healthcare system, as well as an understanding of signs and symptoms of various conditions, is essential for anyone working with individuals with learning disabilities.

Specific Learning Difficulties

Learning difficulties affect around 15% of people, so it is important for those working in healthcare, social care and education to have knowledge of different specific learning difficulties.

Understanding Autism

Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.

Cleaning Principles

People actively seek out clean, safe and comfortable environments, so having a highly skilled cleaning workforce is essential.

Nutrition and Health

Insufficient nutrition can lead to a variety of health-threatening conditions. Understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

Customer Service

The main reason for customer churn is not price, but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

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