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Adverse childhood experience can have impacts on the development and mental health of children and young people that may persist into adulthood and affect their life chances.

Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

Improving business performance is vital for any business. Making improvements that are more efficient - such as saving on time or costs - can have huge benefits to an organisation.

If you’re looking to start your own business, or already have a business but want to develop and progress your business plan, this qualification will support you with the skills and knowledge you need.

One in two people will be diagnosed with cancer in their lifetime. For many individuals, diagnosis can be a daunting and overwhelming time. Being able to access the right levels of care and services provides valuable support when people need it most.

Care workers play a key role in ensuring their residents/patients are treated with a friendly and caring approach. After the CQC revealed many services in England are rated inadequate, the need for high quality trained care workers has never been greater

All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately this is not always the case, as over 50,000 are children identified as needing protection from abuse in the UK.

Mental Health problems affect around 1 in 10 children and young people. These issues include depression, anxiety and conduct disorder and can often be a direct response to occurrences in their lives.

Sustainability is quickly becoming a high priority for many businesses. Making moves towards becoming a ‘greener’ organisation can also provide cost saving initiatives, such as reducing waste or saving energy.

With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in the UK. It underpins many aspects of life today and is essential for the prevention of disease and spread of infection.

The purpose of this qualification is to increase learners’ knowledge and understanding of common childhood illnesses to enable them to support the development and well being of infants and children they support or care for.

Common health conditions, such as Parkinson's disease, strokes, hearing loss, arthritis and dementia affect a substantial proportion of the population. A good understanding of common health conditions is essential in any care environment.

Many people find it helpful to seek the support of counselling at some point in their lives. People in any situation can benefit from counselling, those with the correct understanding and skills can provide them with support to improve personal wellbeing.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back.

This qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.

In the hospitality sector, staff are often the forefront of the business and first impressions are vital.Understanding how to communicate effectively and the importance of teamwork is essential for staff in this sector.

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force, it is more vital than ever that anyone who works with personal data understands the law.

Dementia affects around 820,000 people in the UK. It is one of the main causes of disability in later life and with research being desperately underfunded. Understanding dementia and person-centred care is fundamental to high quality care.

There is an emerging global epidemic of diabetes. In the UK alone, 3.2 million people are diagnosed with the disease and an estimated 630,000 people have the condition but don’t know it.

This qualification enhances your competency in digital literacy skills, supporting you within your current job role or giving the opportunity for progression into a role where digital skills are required.

The responsibilities of care workers involved in protecting the health, well-being and human rights of individuals are far-reaching. Understanding the fundamentals of safeguarding is essential for anyone working in adult health and social care.

The problems faced and support needed by people nearing the end of life is wide-ranging and a good understanding of pain management, support and quality of life is essential for all carers.

Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to ensure discrimination is eradicated and expectations of equality are met.

Falls represent the most frequent and serious type of accident in people aged 65 and over, with 10,000 falls happening each day. This course is ideal for anyone working in health and social care or those caring for older people.

About 300,000 patients develop an infection each year while being treated by the NHS. Protecting people from infection is an essential element of high-quality care, especially considering how quickly potentially life-threatening infections can spread.

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. With fundamental rules for successful information sharing, ensuring staff are aware is key.

Ensuring inclusivity within the workplace is vital for any industry, and LGBTQ+ inclusion is becoming a priority for organisations of all sizes.

A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. Develop a sound understanding of the concepts and benefits of a lean environment.

Around 1.5 million people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult to describe their symptoms, a good knowledge of legislation, as well as an understanding of signs and symptoms is essential.

Mental health presents one of the greatest challenges to our society. With an estimated 450m people worldwide suffering from a mental health problem, around a quarter of British adults will experience some form of mental health problem within a year.

Around 450 million people currently experience mental health problems, with recent reports suggesting that over 12 million working days were lost due to work-related stress, depression or anxiety in just one year.

The early years of childhood are critical for development. Learning the significance of attachment and adverse experiences during this time is important to understand children’s mental health.

Insufficient nutrition can lead to a variety of health-threatening conditions; understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

As we see an increasingly ageing population, the number of adults needing around-the-clock care is rising. As well as the need for medical care, there is also a need for high levels of personal care to allow those who need support to live comfortably.

Regular exercise and a balanced diet help to reduce stress, improve sleep, reduce the risk of illness and increase life quality. Having a good understanding of diets, the role of nutrition in exercise and personal motivation is an important for wellbeing.

With around 1.5 million people working in adult social care in England, care workers need up-to-date support and guidance in order to provide adequate person-centred care.

The retail industry is subject to a number of pressures. These include changes in shopping habits and the recent economic downturn which reduced consumer spending.

Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe, or even fatal, consequences.

The purpose of this qualification is to support anyone who is responsible for the safeguarding of people. It gives learners an understanding of the signs of abuse, how to reduce risk of radicalisation and the consequences of illegal online activity.

Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people, it is important for those working in healthcare, social care and education to have knowledge of different learning difficulties.

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.

In this fast-moving world, technology plays a huge part in daily life, and the care sector is no different. Technology Enabled Care (TEC) is playing an increasing role in health and social care.

Over 4 million people in the UK live in social housing, and with some social housing tenants being at their most vulnerable, it’s important that anyone working in the sector has a sound understanding of the range of services provided by social housing.

There are around 700,000 people in the UK with autism – more than 1 in every 100. Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some essential skills needed when working with those with autism.

This qualification is for anyone who has a responsibility to respond to domestic abuse or support those experiencing domestic abuse; including employers, teachers, health and social care workers or anyone involved in safeguarding adults and children.