Learning Curve Group are looking for a motivated and self-driven person to effectively promote the curriculum on offer and to recruit learners onto appropriate programmes at our Pre-Uniformed Services Academy. As an Engagement Support Officer you will be responsible for engagement with key stakeholders to ensure the effective marketing of the provision. You will be responsible for engaging with employers across the region where possible and promote the academy offering the new learners. The purpose of this is to gain interviews for our students and support the transition from completion of training and qualifications into employment.

Key Responsibilities

  • Recruit learners on to programme within the academy
  • Engage with local employers and job centres to promote what the academy have on offer
  • Ability to communicate at all levels (especially talking to young people)
  • Ability to work on own and self-motivated
  • Good track record of customer service skill.
  • Excellent Communication skills.
  • Experience of sales and marketing, including cold calling.
  • Good experience of administration necessary.
  • IT skills are essential.
  • Developing and maintaining good strong relationships with external organisations
  • Lead on all Marketing activities for the Academy
  • Identifying and promoting courses to learner and learner referral sources
  • Meet and where possible exceed all targets and KPIs
  • Interviewing potential learners and providing them with accurate information, advice, and guidance along with keeping records of all the above activities
  • Carrying out initial assessment activities, identify individual learner support requirements and communicate to the relevant colleagues.
  • Maintaining the learner tracking details for each of the courses and effectively communicating with the relevant tutors and assessors to collate all this information.
  • To identify employers who have employment, apprenticeship, or placement opportunities and to develop good working relationships which are receptive to providing opportunity for our post qualification students to be offered employment prospects.
  • To identify and engage in communication with local employment partnership groups to promote our services and identify employment opportunities.
  • Responding to client enquiries and providing support to their requirements
  • Attending promotions days at client’s premises when required and promoting the company’s services to potential customers/students.
  • Attending careers events to promote Learning Curve Group
  • Maintaining contact with learners during their training to identify where support may be needed or in dealing with disciplinary issues
  • Accurately and timely completion of all recruitment documentation.
  • Holidays – 26 days + bank holidays
  • Pension – 5% from yourself, 3% from LCG
  • Armed Forces Covenant - Silve
  • Healthcare and Tech scheme
  • Social events
  • Keeping in touch meetings
  • Amazing Headquarters
  • CPD
Equal Opportunities 
For LCG to really transform lives through learning, it takes diversity of skills, knowledge culture and background. That’s why we're an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Essential Criteria

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If applicable, the successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. Depending on your role, we may also need to carry out a DBS check.