This role requires you to work accurately and efficiently to support the Contracts Coordinator in the achievement of contract funding values and distribution of all college enrolment forms based on complex college restrictions. The role requires you to prepare the appropriate enrolment evidence for external partners upon their request. You will be required to follow processes for each partner in a timely and efficient manner. You will be required to track and monitor the collection of this evidence and chase any outstanding evidence. You are required to work flexibly and efficiently to maintain the highest professional standards.

Key Responsibilities

Carry out administrative tasks across the evidence team in MIS Reporting Services to support the existing structure including:
  • Timely completion of additional evidence as required by our external partners
  • Ensure tracking systems are maintained accurately to track enrolment evidence
  • Generate reports as requested
  • Liaise with the Contracts Coordinator with regards to specific contract delivery
  • Allocate employability inductions timely based on current direct and subcontracts
  • Respond and deal with queries timely from customers
  • Effective use of systems and software, including but not limited to Scanfiler, ProSolution and Adobe Acrobat – training to be supplied
  • Assist with administration tasks for the wider team
  • Any other administrative tasks commensurate with the role and grade

ESSENTIAL CRITERIA                                                                                                                         
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply. 
  • Competent using MS Office (particularly Excel)
  • Previous experience in an administrative role
  • Ability to work unsupervised and work well as part of a team
  • Excellent time management skills
  • Attention to detail
  • Effective problem-solving skills and communicating with people at all levels both verbally and in writing
  • Ability to work under pressure with conflicting priorities, in a demanding fast paced environment
  • Able to switch focus onto different tasks
  • Work as part of a team to achieve goals and objectives
    EQUAL OPPORTUNITIES                                                                                                                               

    You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

    Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:
    • Disability Confident Employer
    • Armed Forces Covenant Silver
    • Domestic Abuse Covenant
    • Durham Enable
    • Care Leaver Covenant

    PURPLE PERKS                                                                                                                                             

    26 days annual leave + Bank Holidays 
    We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as  44 days per annum (inclusive of BH)  because of these amazing extra leave perks:

    Buy & Sell | You can buy sell up to an extra 5 days annual leave each year
    2YRS Service | Staff who have 2YRS service received an extra 2 days annual leave
    5YRS Service | Staff who have 5YRS service receive a further 2 days annual leave
    10YRS Service | Staff who have 10YRS service receive a further 1 days annual leave

    We have a huge range of perks which you can look at here 

    HEAD OFFICE PERKS                                                                                                                  
    We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space. 
    • Electric Car charging points
    • Free fruit, Coffee and Tea
    • Onsite Shower
    • Prayer room on request or list of nearest available places of worship

    If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or

    Working Flexibly 
    If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly. 

    Essential Criteria

    Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If your role is applicable, the successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. Depending on your role, we may also need to carry out a DBS check.