Courses With Usdaw

Opportunities for professional development

Below you can browse the training courses available to Usdaw members. If you would like more information on any of the courses available then please speak to your site reps or project worker.

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Awareness of Mental Health Problems (Level 2)

While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

Common Health Conditions (Level 2)

A good understanding of common health conditions is essential in any care environment.

Care Planning (Level 2)

Care workers play a key role in ensuring their residents/patients are treated with a friendly and caring approach.

Dignity and Safeguarding (Level 2)

Understanding the fundamentals of safeguarding is essential for anyone working in adult health and social care.

Caring for Children and Young People (Level 2)

All children and young people deserve to be safe and well cared for within a safe and protective environment. This qualification looks at best practice for providing care for children and young people.

End of Life Care (Level 2)

The problems faced and support needed by people nearing the end of life is wide-ranging and a good understanding of pain management, support and quality of life is essential for all carers.

Safe Handling of Medicines (Level 2)

Having good up-to-date knowledge of the safe handling of medicines is essential for anyone working with medication.

Dementia Care (Level 2)

Understanding dementia and the person-centred care that is required is fundamental to high quality care.

Understanding Behaviour that Challenges (Level 2)

Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Understanding Autism (Level 2)

Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.

Infection Control (Level 2)

Protecting people from infection is an essential element of providing high quality care, especially considering the capacity some potentially life-threatening infections have to spread.

Learning Disabilities (Level 2)

A good knowledge of legislation and the healthcare system, as well as an understanding of signs and symptoms of various conditions, is essential for anyone working with individuals with learning disabilities.

Lean Organisational Management (Level 2)

Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.

Management of Diabetes (Level 2)

Simple lifestyle measures can be effective in preventing or delaying the onset of this chronic, debilitating and often deadly disease.

Equality and Diversity (Level 2)

A good understanding of the wide-ranging equality and diversity legislation is essential in creating a workplace that is centred on fairness, dignity and respect.

Customer Service for Health and Social Care Settings (Level 2)

Our new qualification enhances customer service in healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers.

Retail Operations (Level 2)

As removing staff from the ‘shop floor’ applies pressure to rotas, this training can be carried out in the learner’s own time via our tried and tested flexible learning approach.

Nutrition and Health (Level 2)

Insufficient nutrition can lead to a variety of health-threatening conditions. Understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

Team Leading

Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Information, Advice or Guidance (Level 2)

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business.

Business Administration (Level 2)

Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses. The need for good business administration has never been greater.

Customer Service (Level 2)

Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

Cleaning Principles (Level 2)

People actively seek out clean, safe and comfortable environments, so having a highly skilled cleaning workforce is essential.

Warehousing and Storage (Level 2)

Roles within this industry require great skill and organisation to coordinate the demand and supply of goods and ultimately meet customer needs.

Excellence in Customer Service for Hospitality

In the hospitality sector, staff are often the forefront of the business and first impressions are vital.

Improving Personal Exercise, Health and Nutrition

Having a good understanding of nutrition, health and personal motivation is important when it comes to maintaining well-being.

Falls Prevention Awareness

This course is ideal for anyone working in health and social care and those who have contact with older people who are more susceptible to falls.

Children and Young People’s Mental Health

Emotional well-being is just as important as a child’s mental health; therefore, it is important for those working with children and young people to have a good understanding of the concepts, risk factors and impact of mental health.

Understanding Safeguarding and Prevent

This course gives learners an understanding of recognising the signs of abuse, how to reduce the risk of radicalisation and the potential consequences of illegal online activity.

Data Protection and Data Security

Data protection compliance is an essential legal requirement for all organisations since the General Data Protection Regulation (GDPR) came into force in May 2018.

Understanding Workplace Violence & Harassment

Understanding about effective communication and ways to reduce conflict in the workplace will help to create a more positive working environment.

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