Course Content
- Understanding customer expectations in health and social care settings
- How to identify the types of customers who interact with health and social care services
- Different communication methods used in health and social care settings
- How to provide a safe, welcoming and inclusive environment for diverse needs
Full course title
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
Course Reviews
Downloadable content
Eligibility
- Currently live in England
- Resident in the UK/EU for 3+ years, for purposes other than study
- Must be aged 19+
- Must not be on an apprenticeship
How to Sign up
Learners may be eligible for funding which means the course won’t cost a thing to complete (subject to eligibility). There is a £125 cancelation fee if a learner enrols and fails to complete or withdraws early from the course. This is to cover administration costs. We may be able to offer extensions if learners are unable to meet the set submission deadline. Please read the declaration on the enrolment form carefully before signing up.