Be on the ball with your learning

DFC and LCG join forces to tackle skills

We are offering you the chance to tackle some new skills.

Our courses are free to everyone and they can bring you a host of new skills or simply learning something brand new.

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UNDERSTANDING BEHAVIOUR THAT CHALLENGES

You will learn about what ‘behaviour that challenges’ means, why some people display this behaviour and the impact it can have.

UNDERSTANDING CHILDREN AND YOUNG PEOPLE’S MENTAL HEALTH

You will learn about issues facing children and young people like depression, anxiety and conduct disorder, as well as factors that affect their mental health and the impact mental health problems can have on them and their lives.

UNDERSTANDING AUTISM

You'll learn how to support autistic people to live healthy, fulfilled lives. This fully online course will give you essential skills you need when working in mental health.

AWARENESS OF MENTAL HEALTH PROBLEMS

You’ll learn about the signs and symptoms of different mental health conditions and how to manage them, as well as gaining an understanding of mental health legislation and guidance.

PRINCIPLES OF BUSINESS ADMINISTRATION

This fully online qualification will help you develop your knowledge of important administrative support tasks, including how to prepare and distribute business documents and how to manage diary systems and financing systems.

UNDERSTANDING THE CARE AND MANAGEMENT OF DIABETES

You'll learn about the different forms and causes of diabetes, as well as the care, treatment and management of the condition.

PRINCIPLES OF CARE PLANNING

You will learn about person-centred care and the best ways to provide support with everything from nutrition and hydration to personal hygiene and continence care.

INTRODUCING CARING FOR CHILDREN AND YOUNG PEOPLE

The course also covers key skills about parenting, including parents’ rights and responsibilities and information about healthy lifestyles.

CLEANING PRINCIPLES

This fully online course will teach you how to tackle cleaning tasks from floors and washrooms to specialist areas with ease.

COMMON HEALTH CONDITIONS

It’s a great way to increase your understanding of these conditions and help you to monitor the health of people affected by them.

CUSTOMER SERVICE

You will increase your awareness of how to understand and meet customers' needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services.

PRINCIPLES OF DEMENTIA CARE

You’ll gain insight into how dementia affects the way people behave and interact, as well as how best to communicate with people who have dementia.

DIGNITY AND SAFEGUARDING IN ADULT HEALTH AND SOCIAL CARE

The course also covers the dilemmas you might face when working in adult health and social care, the responsibilities you have to the people you care for, and what can happen if care principles aren't properly upheld.

END OF LIFE CARE

You will learn how to support and manage pain and discomfort, as well as gaining insight into the impact of dementia on end of life care.

EQUALITY AND DIVERSITY

You will gain an insight into the wide-ranging legislation that's needed to create a workplace centred on fairness, dignity and respect.

INFORMATION, ADVICE OR GUIDANCE

This fully online course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.

PREVENTION AND CONTROL OF INFECTION

The course covers procedures and regulations surrounding infection control, as well as the importance of maintaining a clean environment.

WORKING WITH INDIVIDUALS WITH LEARNING DISABILITIES

This level 2 course will ensure your knowledge is up to date and you can provide high-quality care for those you work with.

UNDERSTANDING NUTRITION AND HEALTH

You'll gain insight into creating a diet and exercise plan that's tailored to each individual's needs, and understand how to manage food hygiene to achieve maximum results.

PREPARING TO WORK IN ADULT SOCIAL CARE

You will learn about person-centred care and safe working practices, as well as the importance of safeguarding, equality and diversity, and duty of care.

UNDERSTANDING RETAIL OPERATIONS

This fully online course lets you carry out training in your own time, whenever and wherever is most convenient for you.

SAFE HANDLING OF MEDICATION IN HEALTH AND SOCIAL CARE

This course is a great introduction to the different types of medicines and how to record, store and handle them appropriately.

TEAM LEADING

You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.

LEAN ORGANISATION MANAGEMENT TECHNIQUES

This fully online qualification will help you understand the concept of a lean environment and its benefits, as well as how to implement a productivity needs analysis and develop an understanding of what makes an effective team.

CUSTOMER SERVICE FOR HEALTH AND SOCIAL CARE SETTINGS

You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You'll also gain a better understanding of what makes effective teams work.

WAREHOUSING AND STORAGE

You'll learn how to undertake preparations for receiving goods, use different stock control methods and the best way to report and record any variations. You will also learn about the best health and safety practices to help minimise potential risks.

COUNSELLING SKILLS

You'll learn about core counselling skills and how to use them in a counselling relationship. You will also be taught about counselling theory and the ethical framework that informs how counsellors use their skills.

SPECIFIC LEARNING DIFFICULTIES

You will learn about a range of specific learning difficulties, including ADHD, dyslexia and dyscalculia. It's great for people working in a variety of sectors, such as healthcare, social care and education.

FALLS PREVENTION AWARENESS

You will learn about the risk factors and causes of falls, as well as how to prevent falls and how to manage them when they happen.

EXCELLENCE IN CUSTOMER SERVICE FOR HOSPITALITY

You will also learn about legislation and guidance you need to know when working in this sector, as well as the professional personal standards you will need to maintain.

SAFEGUARDING AND PREVENT

This level 2 course will give you a greater awareness of safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to raise concerns effectively.

IMPROVING PERSONAL EXERCISE, HEALTH AND NUTRITION

The course will teach you about healthy lifestyles, how technology can be used to help you on your journey and how those healthy changes, reduce stress and improve your overall lifestyle.

COMMON CHILDHOOD ILLNESSES

As well as learning about common illnesses that occur in childhood, you'll gain insight into providing a safe and healthy environment for babies and children.

UNDERSTANDING DATA PROTECTION AND DATA SECURITY

You will learn the steps that organisations can take to protect data from common threats to ICT systems, as well as the consequences that failing to protect data can have for individuals and organisations.

WORKPLACE VIOLENCE & HARASSMENT

The qualification will also give you the skills to champion equality and diversity within your workplace and make it more inclusive.

CREATING A BUSINESS START-UP

If you’re looking to start your own business, the level 2 Certificate in Creating a Business Start-Up will help you to explore business ideas and select the most appropriate option to develop.

TENANT SUPPORT IN SOCIAL HOUSING

You'll learn how to manage challenging behaviour and difficult situations that could arise at work, and understand your role in safeguarding vulnerable community members.

BUSINESS IMPROVEMENT TECHNIQUES

You will learn how continuous improvement techniques such as Kaizen can be applied for a boost in productivity, effectiveness, safety and waste reduction, and how businesses use it to gain that all-important competitive edge.

UNDERSTANDING TECHNOLOGY ENABLED CARE

You will learn about different types of TEC available and how they can support people's independence and well-being.

PERSONAL CARE NEEDS

This fully online qualification helps you to develop a person-centred approach to delivering high levels of personal care. You will cover how to support personal hygiene, foot care, oral health, pressure area care, and sepsis.

MENTAL HEALTH FIRST AID & MENTAL HEALTH ADVOCACY IN THE WORKPLACE

In this fully online course, you'll build an understanding of mental health problems and the support available in the workplace. You will learn how to support individuals with their mental health, as well as what a mentally healthy environment is like.

DIGITAL SKILLS

You'll learn how to use search engines and social media platforms to find the information you’re looking for, how to store your data safely and minimise data breaches, and how you can use technology to communicate professionally.

CANCER SUPPORT

This short course is great for anyone working in health and social care, and it will also be useful if you care for someone living with cancer.

LGBT INCLUSION IN THE WORKPLACE

You will learn about LGBTQ+ history and culture, as well as organisational policies and legislation that affects LGBTQ+ people at work, and gain the knowledge you need to promote inclusion in the workplace.

ADVERSE CHILDHOOD EXPERIENCES

This fully online course will give you the skills you need to support children and young people affected by adverse childhood experiences.

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