UNDERSTANDING CHILDREN AND YOUNG PEOPLE’S MENTAL HEALTH
You will learn about issues facing children and young people like depression, anxiety and conduct disorder, as well as factors that affect their mental health and the impact mental health problems can have on them and their lives.
This fully online qualification will help you develop your knowledge of important administrative support tasks, including how to prepare and distribute business documents and how to manage diary systems and financing systems.
DIGNITY AND SAFEGUARDING IN ADULT HEALTH AND SOCIAL CARE
The course also covers the dilemmas you might face when working in adult health and social care, the responsibilities you have to the people you care for, and what can happen if care principles aren't properly upheld.
This fully online qualification will help you understand the concept of a lean environment and its benefits, as well as how to implement a productivity needs analysis and develop an understanding of what makes an effective team.
CUSTOMER SERVICE FOR HEALTH AND SOCIAL CARE SETTINGS
You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You'll also gain a better understanding of what makes effective teams work.
You'll learn how to undertake preparations for receiving goods, use different stock control methods and the best way to report and record any variations. You will also learn about the best health and safety practices to help minimise potential risks.
You'll learn about core counselling skills and how to use them in a counselling relationship. You will also be taught about counselling theory and the ethical framework that informs how counsellors use their skills.
You will learn about a range of specific learning difficulties, including ADHD, dyslexia and dyscalculia. It's great for people working in a variety of sectors, such as healthcare, social care and education.
You will learn the steps that organisations can take to protect data from common threats to ICT systems, as well as the consequences that failing to protect data can have for individuals and organisations.
You will learn how continuous improvement techniques such as Kaizen can be applied for a boost in productivity, effectiveness, safety and waste reduction, and how businesses use it to gain that all-important competitive edge.
This fully online qualification helps you to develop a person-centred approach to delivering high levels of personal care. You will cover how to support personal hygiene, foot care, oral health, pressure area care, and sepsis.
MENTAL HEALTH FIRST AID & MENTAL HEALTH ADVOCACY IN THE WORKPLACE
In this fully online course, you'll build an understanding of mental health problems and the support available in the workplace. You will learn how to support individuals with their mental health, as well as what a mentally healthy environment is like.
You'll learn how to use search engines and social media platforms to find the information you’re looking for, how to store your data safely and minimise data breaches, and how you can use technology to communicate professionally.
You will learn about LGBTQ+ history and culture, as well as organisational policies and legislation that affects LGBTQ+ people at work, and gain the knowledge you need to promote inclusion in the workplace.