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Level 2 Course in Retail Operations

  • Online

87% of unhappy customers don't complain; they just don't come back. No matter the changing landscape of retail, customer service will always be the main skill in your arsenal to leave people happier than you found them.

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Level 2 Course in Team Leading

  • Online

Learn how to manage conflict, handle dissatisfied customers, and be the best mentor possible.

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Level 2 Course in The Principles of End of Life Care

  • Online

This course will give you the knowledge and understanding needed to care for patients approaching the end of their lives.

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Level 2 Course in Understanding Adverse Childhood Experiences

  • Online

Adverse childhood experiences (ACEs) are key predictors of challenges in later life. Understanding ACEs and working towards their prevention is crucial for younger generations.

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Level 2 Course in Understanding Behaviour That Challenges

  • Online

Behaviour that challenges can stem from a range of things, such as learning disabilities, dementia or abuse. Understanding the importance of communication and support can greatly improve peoples' quality of life.

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Level 2 Course in Understanding Children and Young People's Mental Health

  • Online

Young people have broken barriers in talking openly about mental health, but the issues they face can last well into adulthood. This course will allow you to understand and support with children's mental health.

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Level 2 Course in Understanding Climate Change and Environmental Awareness

  • Online

This fully online level 2 course will teach you all about the principles of climate change, impact of pollution, the barriers to a sustainable future and how to challenge these barriers.

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Level 2 Course in Understanding Common Childhood Illnesses

  • Online

This 7 week course is great if you are looking to learn more about common childhood illnesses. This course will give you the knowledge you need to support their development and well-being.

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Level 2 Course in Understanding Data Protection and Data Security

  • Online

Following the 2018 GDPR act, data privacy is more closely observed than ever before. Keep up to date with the latest regulation and best practices on this 7-week course.

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Level 2 Course in Understanding Dignity and Safeguarding in Adult Health and Social Care

  • Online

If you work in health and social care, you need to understand the fundamentals of safeguarding in order to protect the health, well-being and human rights of the people you care for.

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Level 2 Course in Understanding Domestic Abuse

  • Online

Understand domestic abuse and how to support and safeguard effectively. This includes employers, teachers, health and social care workers and anyone involved in safeguarding vulnerable adults, children or young people.

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Level 2 Course in Understanding Excellence in Customer Service for Hospitality

  • Online

In the hospitality sector, staff are often the forefront of the business. This course will help you brush up on essential skills for hospitality.