Course Content

Knowledge: Understand key kitchen operations and techniques for the preparation of food; the importance of consistency in food production; checking foods are fit for purpose; handling equipment safely; following procedures for opening/closing a kitchen; key nutrition groups, their functions and main food sources; adapting dishes to meet dietary requirements; food allergens; industry specific regulations; importance of following legislations; communication and customer service; business and commercial aims in the food industry including waste control, sustainability and business values and objectives; personal development and different learning styles.

Skills: Produce food that meets the needs of customers whilst maintaining organisational standards and procedures; use kitchen tools and equipment to produce high-quality dishes; take responsibility for your own work area; produce dishes which suit specific dietary needs of individuals; operate within all regulations and legislations, completing any documentation to meet guidelines; use effective methods of communication and ensure customer expectations are met; work collaboratively using feedback to positively improve performance.

Behaviours: Lead by example; be diligent in safe and hygienic working practises; take ownership of the impact of personal behaviours; advocate equality and respect; actively promote self and the industry in a positive manner; challenge personal methods of working and actively implement improvements.

Downloadable content


Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

  • Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16 – 18.
  • Employers with less than 50 employees and where the apprentice is aged 16 – 18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
  • Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.

Businesses can manage this through the Apprenticeship Service online account.

Take a look at our Guide to Supporting Smaller Employers PDF.

For more information and guidance on this service then please get in touch with our team, who can give you further information.