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Course Overview

Social housing is about more than just providing a place to live. As a housing officer, you will manage complex and difficult situations, and be responsible for accurate reporting. This 7-week course will help you understand the challenging behaviour and safeguarding elements of this career.

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Tenant Support In Housing

What will I learn?

This course is made up of five units:

  • Introduction to the social housing sector
  • Understand the principles of safeguarding and equality and diversity
  • Understand mental and physically ill health
  • Understand reasons for problematic behaviour
  • Understand issues affecting isolated tenants.

This level 2 course is particularly suited for a career as a housing officer, hotel manager or care home advocate.

Eligibility Criteria

This course is government funded, you must meet the following criteria to be able to study for free:

  • You must currently live in England    
  • You must have been resident in the UK/EU for 3+ years, for purposes other than study    
  • You must be over the age of 19   
  • You must not be on an apprenticeship

There is a £125 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs. 

1893 Bournville, the industrial model village, was built by the Cadbury brothers
40% of social housing was managed by local authorities in 2005
33% in social housing feel their home's quality detracts from their mental health
16% of UK households are in social housing

Studying made simple!

We don't like to make things more complicated than they need to be... Our courses are designed to be flexible around your work and family life. 

Step 1

Submit your enrolment form

You'll get instant access to begin your course

Step 2

We'll start processing your funding application

A tutor will be assigned to support you through your course, they can be contacted via phone, text or email

Step 3

You'll receive text reminders when your work is due

Your work will be marked by your Tutor and returned to you within 7 days.

Step 4

Submit your work

Once you've finished your course, we'll apply for your certificate. This will be posted to your home address within 6 months of completing your course.

Start your application

If you'd like to enrol, we'd love to welcome you on a course with us! 

Need support enrolling? 

If you'd like support with your enrolment, or want to make sure this is the right course for you, fill out your details below and a member of the team will be in touch. Alternatively, you can call us on 01388 741336.

Learning method

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