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Course Overview

Housing Practice is an occupational area which requires an individual to have relevant knowledge, understanding and skills to practice within the Housing context, primarily as a customer service.

This qualification teaches technical knowledge and a broad range of frontline housing practices at an operational level. It covers specialist areas of housing, policy, and law.

The course aims to equip students to work effectively in a frontline capacity and prepare them for further study and progression to qualifications at level 4.

Housing Practice

What will I learn?

This course is made up of 8 units:

  • The Housing System
  • Professional Practice Skills for Housing
  • Customer Service for Housing
  • Dealing With Anti-social Behaviour in Housing
  • Delivery of Housing Services
  • Housing Repairs and Maintenance Services.
  • Occupancy, Tenure and Lettings
  • Rental Income Management

How to enrol

This course is available to purchase for £799.

Alternatively, you can fund your qualification with an Advanced Learner Loan with nothing to pay until you earn over £27k a year.

Purchase the course here.

5.5% increase in rental prices in the last 12 months.
1600 the approximate number of UK housing associations.
278k UK households at risk of homelessness.
259 fire-related deaths in the UK in '22-'23

Studying made simple!

We don't like to make things more complicated than they need to be... Our courses are designed to be flexible around your work and family life. 

Step 1

Submit your enrolment form

You'll get instant access to begin your course

Step 2

We'll start processing your funding application

A tutor will be assigned to support you through your course, they can be contacted via phone, text or email

Step 3

You'll receive text reminders when your work is due

Your work will be marked by your Tutor and returned to you within 7 days.

Step 4

Submit your work

Once you've finished your course, we'll apply for your certificate. This will be posted to your home address within 12 weeks of completing your course.

Start your application

If you'd like to enrol, we'd love to welcome you on a course with us! 

Need support enrolling? 

If you'd like support with your enrolment, or want to make sure this is the right course for you, fill out your details below and a member of the team will be in touch.

Learning method

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