Course Content


  • The mechanisms of safe, controlled and fuel-efficient driving techniques relating to driving the Large Goods Vehicle (LGV)
  • Safe use of equipment and machinery
  • Vehicle preparation
  • How to protect the vehicle and associated loads
  • Planning and preparing processes
  • All role-related technology and systems
  • How to communicate effectively and appropriately with customers and colleagues
  • Environmental impact of the industry
  • How their role can affect their health
  • The implications of city restrictions
  • How to drive alongside vulnerable road users
  • The role of the Driver and Vehicle Standards Agency (DVSA) and the Traffic Commissioners in compliance, fair competition and safety


  • Drive safely and efficiently on public and private roads
  • Proficiently control the vehicle taking into account the size and type of vehicle and trailer
  • Use relevant equipment and machinery safely and efficiently
  • Carry out delivery and other relevant activities in a safe and efficient manner
  • Prepare the vehicle and the load for deliveries
  • Ensure the vehicle is correctly loaded and is safely
  • Effectively plan the most economical route to be used, minimising waste and loss
  • Fully comply with appropriate legislation and regulation within the transport industry
  • Work safely adhering to the health, safety guidelines


  • Demonstrates integrity, credibility, honesty and personal drive, and promotes organisational values and brand
  • Take responsibility for their own safety and that of others at all times, particularly when driving
  • Take ownership for their own performance and training committing to self- improvement
  • Keep up to date with industry developments
  • Work in a professional manner in relation to timekeeping, personal appearance and dress code
  • Interact positively and professionally with customers and wider team. Using their own initiative
  • Has a flexible approach to their work e.g driving different vehicles, working different shifts or hours
  • Competent using information technology
  • Takes responsibility for the safety of the vehicle and load through effective vehicle checks

Downloadable content


Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

  • Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16 – 18.
  • Employers with less than 50 employees and where the apprentice is aged 16 – 18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
  • Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.

Businesses can manage this through the Apprenticeship Service online account.

Take a look at our Guide to Supporting Smaller Employers PDF.

For more information and guidance on this service then please get in touch with our team, who can give you further information.

Business Benefits

By enhancing the knowledge, skills and behaviours of your employees, this will, in turn, have a positive impact on your strategic business objectives. The affordability of the programme often results in a greater return of investment than other alternative training, such as graduate programmes.

An employee in this occupation will be responsible for maintaining the integrity of the load and vehicle by applying correct procedures for load restraint, performance and conduct on the road, fuel efficient driving, vehicle defect checks, complying with all traffic legislation, working time and high way code rules whilst delivering first class customer service at all times.