Course Content

Knowledge:

Know the different industry sectors, the types of organisations within these sectors, and how a management consultancy can support their needs; know how a consultancy typically works and their role within it, how it manages relationships with its clients and understand the ethical considerations and legal obligations it operates under; know basic financial concept and performance indicators that are necessary to effectively assess an organisation’s financial health and some tools with which to manipulate financial information; know how a project moves through its lifecycle of planning, design, development, testing, deployment and evaluation; know what risks and issues are and how to report and monitor them to project and client teams.

Behaviours:

Reflect the expected behaviours of the organisation, project and client teams; handling sensitive information and protect confidentiality; seek and act upon feedback, reflect on performance and have a desire to learn; flexible to the needs of the project; open minded and able to work with a range of people; work within legal and ethical frameworks to protect all stakeholders from reputational damage.

Skills:

Speak and write clearly, influence others, actively listen, question effectively and structure conversations; support or run meetings and clearly present a point of view to audiences; communicate appropriately through a variety of channels and platforms; work effectively within a group environment made up of different personality types; be aware of own and others emotions and use this understanding to guide decisions; use a range of tools and methodologies to help analyse an organisation and undertake quantitative and qualitative research; relationship building and repairing damaged relationships; personal and time management; reflect on projects and learn from failure; project management; report writing; IT technical capabilities including the creation of reports, spreadsheets, slide decks and presentations.

Downloadable content