Course Content
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
NEW FOR 2019, NOW INCLUDING:
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
Full course title
NCFE Level 2 Certificate in Principles of Team Leading
Downloadable content
How Learners use this course
This qualification is part of our provision available to our FE partners. If you are a learner looking to enrol on a course, you can see our full list of courses available directly to learners here.