Course Overview
Our Hospitality study programme is ideal for school or college leavers aged 16 to 18 years who wish to pursue a career, complete an apprenticeship, or continue further education in the hospitality and customer service industry. English and Maths are included if needed.
Complete the Level 2 Understanding Excellence in Customer Service for Hospitality over 9-12 weeks. Access to the bursary support fund is available for those aged 16-19, subject to eligibility.
What will I learn?
Our Hospitality programme covers the following units:
- Principles of customer service in the hospitality sector
- Understand effective teamwork in the hospitality sector
- Understand legislation and guidance relevant to the hospitality sector
- Understand professional and personal standards in the hospitality sector
Eligibility
This course is government-funded, and you must meet the following criteria to be able to study for free:
- You must currently live in England
- You must be over the age of 16
- Financial support available through bursary support fund
