Level 2 Certificate in the Principles of Customer Service

Level Two

This qualification aims to provide learners with the underpinning knowledge that is required by employees to work in a range of different environments within a customer service role.

Funding

Funding available

Course Delivery

Classroom

Course Duration

25 weeks

Awarding Body

NCFE

Locations

Darlington.

Course Content

Principles of customer service and delivery
Understand customers
Understand employer organisations

Eligibility

Successful candidates will be invited to attend an interview at one of our Academies.

Academy locations

Darlington

The Old Exchange, Barnard Street, Darlington DL3 7DR

Register your interest

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