Course Content

Units covered inlcude how to deliver good customer service, know differernt communication methods, understand organisational procedures and know how to effectively deal with customer queries and complaints. 


Eligibility

Learners aged 19+ (no upper age limit)

Academy locations


Ripley

1st Floor Knightsbridge,  Nottingham Road, Ripley, Derbyshire, DE5 3DJ

01773 747377