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Course Overview

Housing Practice is an occupational area which requires an individual to have relevant knowledge,understanding and skills to practice within the Housing context, primarily as a customer service.This qualification will give you a basic understanding of housing and introduce you to some of the skills and knowledge necessary to participate in housing related activities.

This qualification will prepare you for further vocational development to a Level 3 qualification.

Housing Practice

What will I learn?

This course is made up of 4 units:

  • Housing Provision and Housing Organisations
  • Customer Service for Housing
  • Assets, Repairs and Maintenance.
  • Professional Development in Housing.

Eligibility Criteria

This course is government funded, you must meet the following criteria to be able to study for free:

  • You must currently live in England    
  • You must have been resident in the UK/EU for 3+ years, for purposes other than study    
  • You must be over the age of 19   
  • You must not be on an apprenticeship

There is a £125 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs. 

5.5% increase in rental prices in the last 12 months.
1600 the approximate number of UK housing associations.
278k UK households at risk of homelessness.
259 fire-related deaths in the UK in '22-'23

Studying made simple!

We don't like to make things more complicated than they need to be... Our courses are designed to be flexible around your work and family life. 

Step 1

Submit your enrolment form

You'll get instant access to begin your course

Step 2

We'll start processing your funding application

A tutor will be assigned to support you through your course, they can be contacted via phone, text or email

Step 3

You'll receive text reminders when your work is due

Your work will be marked by your Tutor and returned to you within 7 days.

Step 4

Submit your work

Once you've finished your course, we'll apply for your certificate. This will be posted to your home address within 12 weeks of completing your course.

Start your application

If you'd like to enrol, we'd love to welcome you on a course with us! 

Need support enrolling? 

If you'd like support with your enrolment, or want to make sure this is the right course for you, fill out your details below and a member of the team will be in touch.

Learning method

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