Course overview
The Business Administrator programme is designed for individuals looking to build a strong foundation in administrative support across a wide range of sectors, including small businesses, large organisations, public services, and charitable bodies. This programme develops a versatile skill set that enables learners to contribute effectively to organisational success, while also preparing them for future progression into management roles. Business administrators play a key part in maintaining and improving administrative functions that enhance operational efficiency.
Throughout the programme, learners will build core skills in communication, problem-solving, decision-making, and time management. They will explore how to support multiple departments, interact with internal and external stakeholders, and add value by resolving issues, streamlining processes, and improving productivity. The programme also focuses on developing the flexibility and responsiveness needed to thrive in fast-paced and evolving environments.
Participants will be encouraged to demonstrate professionalism, ethical working practices, and a positive attitude, while taking initiative and seeking opportunities for growth. The programme also supports the development of leadership potential, including people management skills such as mentoring or coaching others. By the end of the programme, learners will be fully equipped to deliver high-quality administrative support and contribute meaningfully across all areas of an organisation.
The learner journey
1. 12 months on-programme – This is when the individual will learn the skills, knowledge and behaviours which will support them for their End-Point Assessment. The learner could partake in a combination of activities, such as classroom based sessions, mentoring, shadowing, bespoke resources and off-site visits in order to support their learning and development.
From 1 August 2025, apprentices must complete at least 187 hours of off-the-job (OTJ) training over a minimum of 8 months, with some standards requiring more for those without prior learning. Learn more about OTJ training hours.
2. Gateway – After the 12 months teaching and learning, you, your training provider and the learner will review the learners journey and decide whether it is the right time for the on-programme assessment.
3. End-Point Assessment – This is when your learner will need to demonstrate they have learnt the required knowledge, skills and behaviours, through an on demand knowledge test, a professional discussion, practical observation and business project.
Eligibility
Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.
- Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16–18.
- Employers with less than 50 employees and where the apprentice is aged 16–18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
- Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.
Businesses can manage this through the Apprenticeship Service online account.
Find out more
To learn additional information about this apprenticeship, you can explore our Course Sheet or Learner Journey.
Contact us today!
Don't settle for a one-size-fits-all approach. Contact us now to discover how our apprenticeship programme can be perfectly tailored to suit your business.