In the care sector, it’s important that residents and patients are treated with a friendly and caring approach. The need for high-quality, skilled and knowledgeable care workers has never been greater...
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We all know how important it is for children and young people to be safe and well cared for. Unfortunately, some children are at risk of abuse and exploitation. If you’re involved in caring for c...
If you're starting a career in the cleaning industry, the level 2 Certificate in Cleaning Principles is the best way to brush up on your skills and show your competency to employers in one of the larg...
If you work in care, it’s essential that you know about some of the most common health conditions faced by people in the UK. This level 2 course in Common Health Conditions covers a variety of hea...
Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service...
Dementia is one of the main causes of disability in later life, and cases are rising – by 2051, it’s expected that two million people in the UK will have dementia. If you work with people with deme...
If you work in health and social care, you need to understand the fundamentals of safeguarding in order to protect the health, well-being and human rights of the people you care for. Our level 2 ce...
Britain has an ageing population - the number of people aged over 64 is expected to grow to 15 million by 2040. This means more people will live with serious chronic illnesses and need end of life car...
