Desktop Support Bootcamp

Learn about Windows Server basics and the skills required to protect servers, clients, VMs, assets, and users with advanced Windows Server 2019 security features. Gain the knowledge required to manage security, devices, and authentication; configure audit, plan and manage Microsoft Intune. The Effective Help Desk Specialist Skills course covers personal skills like communication, training, and writing skills along with technical skills security, and troubleshooting. The help desk course will help you understand your user's needs, goals, and attitudes; define, diagnose, and solve problems; and protect the security of your users, information, and devices.