Course Content
This course has been designed to help individuals take their first steps into a digital and IT career.
- Introduction to Windows Server 2019
- Installation options
- Deployment and configuration
- Installing and Updating Windows 10
- Managing Devices
- Planning and Managing Microsoft Intune
- Introduction to Help Desk Support Roles
- Communication Skills
- Technical Skills
- Troubleshooting Skills
Eligibility
- Aged 19 or over at the start of your course
- Lived in the UK for at least 3 Years
- Have a National Insurance Number