Course Content
This course has been designed to help individuals take their first steps into a digital and IT career.
- Understanding Operating Systems
- Understanding Hardware and Software
- Cloud Computing
- Introduction to Networking
- Connecting Computers to a Network
- Understanding Wireless Networking
- Understanding Internet Access Methods and Wide Area Networks
- Introduction to Help Desk Support Roles
- Communication Skills
- Technical Skills
- Troubleshooting Skills
Eligibility
- Aged 19 or over at the start of your course
- Lived in the UK for at least 3 Years
- Have a National Insurance Number