Associate Project Manager Apprenticeship
Managing project work and teams for businesses and other organisations.
Business Administrator Apprenticeship
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
Business Analyst Apprenticeship
Working with organisations to improve their information systems.
Customer Service Practitioner Apprenticeship
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Customer Service Specialist Apprenticeship
Dealing with customer queries, purchases and complaints.
Level 2 Course in Business Improvement Techniques
Improving productivity, safety and effectiveness can all give a business an all-important edge. Understand the fundamental principles of business improvement with this course.
Level 2 Course in Creating A Business Start-Up
30% of new businesses fail within the first two years. Increase your chances of success by understanding the vital steps in creating a start-up.
Level 2 Course in Customer Service
96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. Develop your skills, and learn how to leave people happier than you found them.
Level 2 Course in LGBTQIA+ Inclusion in the Workplace
Understanding of LGBTQ+ history and culture is key to creating a supportive and inclusive workplace.
Level 2 Course in Lean Organisational Management
Creating great customer value with slim resources is the aim of lean business. Understand the key principles of lean organisation management and learn how to create the correct balance.
Level 2 Course in Principles of Business Administration
Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.
Level 2 Course in Retail Operations
87% of unhappy customers don't complain; they just don't come back. No matter the changing landscape of retail, customer service will always be the main skill in your arsenal to leave people happier than you found them.