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Associate Project Manager Apprenticeship

  • Apprenticeship

Managing project work and teams for businesses and other organisations.

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Business Administrator Apprenticeship

  • Apprenticeship

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

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Business Analyst Apprenticeship

  • Apprenticeship

Working with organisations to improve their information systems.

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Contact Centre Pre-Employment Training

  • In Person

On this course you will gain the knowledge needed to be able to work effectively, or progress into employment, in contact centres.

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Customer Service Practitioner Apprenticeship

  • Apprenticeship

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

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Customer Service Specialist Apprenticeship

  • Apprenticeship

Dealing with customer queries, purchases and complaints.

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Introduction to Self Employment - Skills Connect

  • In Person

Understand the opportunities you can unlock through self-employment.

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Level 2 Certificate in Digital Promotion for Business

  • Online

Digital marketing is a key part of businesses overall strategy in order to appeal to investors, consumers, and other businesses within the sector.

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Level 2 Course in Business Improvement Techniques

  • Online

Improving productivity, safety and effectiveness can all give a business an all-important edge. Understand the fundamental principles of business improvement with this course.

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Level 2 Course in Creating A Business Start-Up

  • Online

30% of new businesses fail within the first two years. Increase your chances of success by understanding the vital steps in creating a start-up.

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Level 2 Course in Customer Service

  • Online

96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. Develop your skills, and learn how to leave people happier than you found them.

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Level 2 Course in LGBTQIA+ Inclusion in the Workplace

  • Online

Understanding of LGBTQ+ history and culture is key to creating a supportive and inclusive workplace.