Course overview
The Housing and Property Management Assistant programme is designed for individuals beginning their career in the housing and property sector. This programme prepares learners to undertake a variety of housing and property management duties, providing a strong foundation for progression into more specialist roles in the future. Learners will develop a solid understanding of the legislation and regulations that housing professionals must know, alongside the diverse types of housing services available.
Throughout the programme, learners will explore key issues affecting the housing market, including the history of housing, repairs and maintenance, and the organisational policies that shape the sector. They will build the knowledge and skills necessary to support effective property management and contribute positively to their organisation’s housing operations.
By the end of the programme, participants will be equipped to perform confidently in housing and property management assistant roles. They will have a clear understanding of the sector’s requirements and be well-prepared to advance their careers within the housing and property industry.
Course content
- Organisation background
- Organisational policies
- Project planning
- Legislation and regulation 1 – Types of law
- Customers
- Project report writing
- Legislation and regulation 2 – Occupancy, tenure, and lettings law
- Professional development
- Legislation and regulation 3 – Housing law
- The history of housing
- Assets, repairs, and maintenance
- End point assessment support
The learner journey
1. 10 months on-programme – This is when you will gain the skills, knowledge and behaviours which will then support you in the End-Point Assessment. Your apprenticeship will include either remote or classroom-based sessions each month, along with assessments and wider learning that could include workplace training, e-learning, research, and completion of assignments. You will build a portfolio of evidence of your knowledge, skills, and behaviours before completing a work-based project.
From 1 August 2025, apprentices must complete at least 187 hours of off-the-job (OTJ) training over a minimum of 8 months, with some standards requiring more for those without prior learning. Learn more about OTJ training hours.
2. Gateway – After 10 months teaching and learning, the employer, training provider and the learner will review the learner journey and decide whether it is the right time for the end point assessment to be arranged.
3. End-Point Assessment – This is when you will need to demonstrate you have learnt the required knowledge, and behaviours, through a remote end point assessment interview and submission of your work-based project. The project makes up 80% of the grade and the interview makes up 20%. You will also be required to deliver a 10-minute presentation during your end point assessment interview.
Employer benefits
- Opportunity to build a team qualified to upcoming ROPA and social housing recommended standards
- Completion of a high-level project that benefits the company
- Free apprentice recruitment service
- Workforce training planning
- Cost effective training
- Increase productivity and revitalise your company
- Skilled workforce - improve your service
- Reduce staff turnover
- Raise staff morale
Eligibility
Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.
- Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16–18.
- Employers with less than 50 employees and where the apprentice is aged 16–18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
- Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.
Businesses can manage this through the Apprenticeship Service online account.
Find out more
To learn additional information about this apprenticeship, you can explore our Course Sheet or Learner Journey.
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