Courses

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Working with organisations to improve their information systems.

This Enrichment course is about catheters and their care. Learners will find out about the importance of good personal hygiene and infection control procedures to reduce the risk of urinary tract infections in people using catheters, as well as about good handwashing techniques.

Covers bricklaying skills and provides knowledge in line with the trade. Learners will also develop an understanding of the health and safety requirements for working in the construction industry.

Covers a range of carpentry and joinery skills and provides knowledge in line with the trade. Learners will also develop an understanding of the health and safety requirements for working in the construction industry.

Build on skills, knowledge and understanding in health and safety, tiling, wallpapering, basic plumbing and carpentry.

Working in childcare can be incredibly rewarding. This is why every aspiring childcare practitioner must have the right qualifications, preparing them for all situations.

Increase your knowledge and awareness of children and young people’s mental health.

On this course you will gain the knowledge needed to be able to work effectively, or progress into employment, in contact centres.

Creating content for a wide range of media, including digital, social media, broadcast and print.

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Dealing with customer queries, purchases and complaints.