Courses

87% of unhappy customers don't complain; they just don't come back. No matter the changing landscape of retail, customer service will always be the main skill in your arsenal to leave people happier than you found them.

Learn how to manage conflict, handle dissatisfied customers, and be the best mentor possible.

This course will give you the knowledge and understanding needed to care for patients approaching the end of their lives.

Adverse childhood experiences (ACEs) are key predictors of challenges in later life. Understanding ACEs and working towards their prevention is crucial for younger generations.

Behaviour that challenges can stem from a range of things, such as learning disabilities, dementia or abuse. Understanding the importance of communication and support can greatly improve peoples' quality of life.

Young people have broken barriers in talking openly about mental health, but the issues they face can last well into adulthood. This course will allow you to understand and support with children's mental health.

This fully online level 2 course will teach you all about the principles of climate change, impact of pollution, the barriers to a sustainable future and how to challenge these barriers.

Learning to code is essential in today's digital age. Learn the fundamentals with this introduction to the principles and practices of coding.

This 7 week course is great if you are looking to learn more about common childhood illnesses. This course will give you the knowledge you need to support their development and well-being.

Following the 2018 GDPR act, data privacy is more closely observed than ever before. Keep up to date with the latest regulation and best practices on this 7-week course.

If you work in health and social care, you need to understand the fundamentals of safeguarding in order to protect the health, well-being and human rights of the people you care for.

Understand domestic abuse and how to support and safeguard effectively. This includes employers, teachers, health and social care workers and anyone involved in safeguarding vulnerable adults, children or young people.